Contact Us
Effective: 2026-01-01Company Information
Pclika Ltd. Protocol Labs Building MCP Commerce Registry: PCL-2024-001 VAT: EU000000000
Contact Channels
| Purpose | Contact |
|---|---|
| General Inquiries | hello@pclika.com |
| Sales & Bulk Orders | sales@pclika.com |
| Order Support | support@pclika.com |
| Returns & RMA | returns@pclika.com |
| Privacy & Data | privacy@pclika.com |
| Shipping Inquiries | shipping@pclika.com |
| Legal Notices | legal@pclika.com |
Response Times
We aim to respond to all inquiries within 24 hours during business days. Order support and returns requests are prioritised.
Business Hours
Monday to Friday, 9:00 AM – 6:00 PM (UTC+8)
Regulatory Disclosures
Advertising: All product claims are based on internal testing and publicly available datasheets. Performance may vary based on environmental conditions and system configuration.
After-Sales Support: Technical support is provided for 12 months from the date of purchase via support@pclika.com and our GitHub repository.
Legal Representative: Pclika Ltd. is registered under the laws of the jurisdiction indicated above. For service of process, contact legal@pclika.com.