1. Processing Time

Orders are processed within 1-2 business days. Orders placed on weekends or holidays are processed the next business day. Custom kits and bulk orders may require additional processing time (notified at checkout).

2. Shipping Methods & Carriers

We ship worldwide using: DHL Express (1-3 business days), FedEx International Priority (2-4 business days), UPS Standard (3-7 business days), and Local postal services for domestic deliveries.

3. Shipping Rates

Shipping costs are calculated at checkout based on weight, dimensions, destination, and selected shipping method. Free shipping is available on orders over $200 (standard shipping only).

4. International Shipping

International orders may be subject to customs duties, import taxes, and clearance fees. These charges are the responsibility of the recipient. We declare the full value of goods as required by law.

5. Tracking

All shipments include tracking. You will receive a tracking number via email once your order ships. Track your order from your account dashboard or via the carrier website.

6. Delivery Timeframes

Region	Standard	Express
North America	3-7 days	1-3 days
Europe	3-7 days	1-3 days
Asia-Pacific	5-10 days	2-4 days
Rest of World	7-14 days	3-5 days

7. Lost or Delayed Packages

If your package is lost or delayed beyond the estimated delivery window, contact us at shipping@pclika.com. We will investigate with the carrier and arrange a replacement or refund.

8. Address Accuracy

Please ensure your shipping address is correct. We are not responsible for packages delivered to an incorrect address provided by the customer. Re-shipment fees apply.