1. Limited Warranty

PCLIKA warrants that all hardware products will be free from defects in materials and workmanship under normal use for a period of 12 months from the date of purchase.

2. What Is Covered

Manufacturing defects, component failures under normal operating conditions, firmware bugs affecting core functionality (fixed via update), and DOA (dead on arrival) units.

3. What Is Not Covered

Damage caused by: incorrect voltage or polarity, ESD (electrostatic discharge), physical impact or water damage, modification or unauthorised repair, use outside specified operating conditions, and normal wear and tear.

4. Warranty Claim Process

1. Contact support@pclika.com with your order number and a description of the issue.
2. Our support team will diagnose the issue and may request photos or diagnostic output.
3. If confirmed as a warranty defect, we will issue an RMA and provide a prepaid return label.
4. Upon receipt, we will repair or replace the product at our discretion and ship it back at no cost.

5. Firmware and Software

Firmware and reference software are provided as open source under MIT License. They are provided “as is” without warranty of any kind. Community and commercial support options are available.

6. Limitation

This limited warranty is the sole and exclusive warranty provided by PCLIKA. To the extent permitted by law, we disclaim all other warranties, express or implied, including merchantability and fitness for a particular purpose.

7. Statutory Rights

This warranty gives you specific legal rights. You may also have other rights that vary by jurisdiction. Nothing in this warranty affects your statutory rights that cannot be waived or limited by contract.