Privacy Policy

Effective: 2026-01-01

PCLIKA (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

1. Information We Collect

Personal Data — We collect personally identifiable information that you voluntarily provide when you register, place an order, or contact us, including: name, email address, shipping address, billing address, phone number, and payment information.

Automatically Collected Data — When you access our site, our servers automatically log: IP address, browser type, operating system, referring URLs, pages viewed, and timestamps.

Cookies and Tracking — We use essential cookies for cart and checkout functionality, analytics cookies to understand site usage, and marketing cookies for relevant product recommendations. You may manage cookie preferences at any time via the Cookie Settings link at the bottom of every page.

2. How We Use Your Information

We use collected data to: process and fulfill orders, communicate with you about your order, send transactional emails, improve our products and website, comply with legal obligations, and prevent fraud.

We do not sell your personal data. We may share data with: payment processors (Stripe, PayPal), shipping carriers (DHL, FedEx, UPS), and analytics providers (Plausible, self-hosted). All third parties are GDPR-compliant and bound by data processing agreements.

4. Data Retention

We retain order records for 7 years (legal requirement). Marketing consent data is retained until you withdraw consent. Analytics data is anonymised after 26 months.

5. Your Rights

Under GDPR / CCPA, you have the right to: access your data, correct inaccurate data, request deletion, restrict or object to processing, data portability, and withdraw consent at any time. To exercise any right, contact us at privacy@pclika.com.

6. Security

We implement industry-standard security measures: TLS 1.3 encryption in transit, AES-256 encryption at rest, PCI-DSS compliant payment processing, and regular security audits.

7. Contact